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Improving Policies and Procedures to Enhance Business Efficiencies
May 7, 12:00 pm - 1:00 pm
Cutting the Clutter: Creating Clear Policies and Training That Actually Work
Organizations struggle with complex policy manuals and outdated training materials that are rarely used. This session focuses on developing streamlined, practical policies and training systems that are accessible to everyone. Designed for both frontline staff and leadership, the session provides strategies to simplify processes and help teams work effectively and consistently.
Event details:
Date: May 7, 2025
Time: 12:00 – 1:00 p.m.
Via Zoom – Register here
What we’ll cover:
- Writing policies that protect and perform: Learn to develop policies that are concise, clear, and practical.
- Creating SOPs: Design simple, practical Standard Operating Procedures.
- Training that sticks: Explore how to deliver targeted, efficient, and role-specific training.
- Evaluating what’s too much—or not enough: Identify and remove outdated or unnecessary content to stay effective.
Why this matters:
This session will equip you with the tools and strategies to streamline your internal systems, reduce redundancy, and improve your team’s ability to respond effectively.
Looking ahead to the next sessions in the series:
Ensure that your organization is prepared for every challenge by signing up for the full series today! These sessions are designed to give you the skills to thrive.
Session 3: June 4, 2025: |
| Mental Health in the Workplace |
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About the Speaker
Jackson Heraid
Jackson Heraid is a seasoned leader with over 20 years of experience in emergency services, mental health, community healthcare, and crisis intervention. Currently serving as the Community Initiatives Manager at Maskwacis Ambulance Authority, he leads programs that focus on improving healthcare outcomes in Indigenous communities. With dual certifications as a Registered Nurse (RN) and Paramedic, he combines clinical expertise with leadership across diverse sectors, including emergency services, addictions programs, law enforcement, hospitals, crisis intervention, and education. As an expert in mental health first aid, de-escalation, and crisis response, Jackson has developed training programs for healthcare workers, social services staff, and security personnel to manage high-risk situations, prevent workplace violence, and reduce occupational stress injuries.