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Mental Health in the time of crisis
June 4, 2025, 12:00 pm - 1:00 pm
Understanding Human Behaviour Under Pressure: Stress, Teams, and Leadership in Times of Crisis
In the final session of this 3-part series, we will explore the psychology of stress and human behavior, particularly in high-stakes environments. We will examine the physiological effects of crises on individuals and discuss how leaders can prepare teams to perform effectively. Understanding the impact of stress on your workforce is essential.
Event details:
Date: June 4, 2025
Time: 12:00 – 1:00 p.m.
Via Zoom – Register here
What You Will Learn:
- Stress and Performance: Learn how stress affects cognition, memory, communication, and physical performance.
- Preventing Burnout and Turnover: Review real-world data on occupational stress, mental health leave, and preventable litigation.
- Leadership Blind Spots During Crisis: Identify and address common oversights that lead to disengagement, mistakes, or turnover.
- Building Resilient Teams: Discover how to foster a workplace culture that supports emotional regulation, clear decision-making, and cohesion during crises.
- Leveraging Human Behavior as an Asset: Learn how to support your team’s resilience, instincts, and insight.
Why You Should Attend:
Understanding the impact of stress on team performance provides strategies to improve responses, reduce risk, and protect your organization’s resources and reputation.
About the Speaker
Jackson Heraid
Jackson Heraid is a seasoned leader with over 20 years of experience in emergency services, mental health, community healthcare, and crisis intervention. Currently serving as the Community Initiatives Manager at Maskwacis Ambulance Authority, he leads programs that focus on improving healthcare outcomes in Indigenous communities. With dual certifications as a Registered Nurse (RN) and Paramedic, he combines clinical expertise with leadership across diverse sectors, including emergency services, addictions programs, law enforcement, hospitals, crisis intervention, and education. As an expert in mental health first aid, de-escalation, and crisis response, Jackson has developed training programs for healthcare workers, social services staff, and security personnel to manage high-risk situations, prevent workplace violence, and reduce occupational stress injuries.He is committed to improving operational efficiency, reducing costs, and mitigating risks through evidence-based strategies while challenging outdated systems and fostering innovation. He is committed to improving operational effectiveness through crisis management, pandemics, and mass casualty events, ensuring organizations can continue to function smoothly under extreme pressure. Jackson’s work is centered around practical, evidence-based strategies for maintaining operations, reducing risks, and building resilience in the face of unpredictable challenges.